Privacy Policy

About this policy

PIZZARO is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This policy outlines how we aim to achieve this and includes the information collected when:

  • you use our website www.pizzaro.ae
  • you make a booking on our website.
  • you make enquiries on our website.
  • someone is interested in working with us.

Definition of Personal Data

Personal Data means any data that relates to an identifiable person who can be directly/indirectly identified from that data. In this case, it means personal data that you give to us via our site.

By providing your personal data, you agree that we can use your personal data in accordance with this policy.

Ensure you understand this policy in its entirety and take your time to read it.

Who are we?

PIZZARO is a restaurant chain headquartered in SHARJAH.

The head office address is:

Q-Gourmet LLC

3rd Floor, Regus MSQ Building,

Behind Sharjah Mega Mall

How do we collect information from you?

We collect information from you:

  • when you place an order.
  • when you visit a restaurant.
  • make an enquiry.
  • when you sign up to marketing emails.

What type of information is collected from you?

You may be asked to submit personal information about yourself when you make a booking. We will collect this information so we can fulfill your booking request and you may dine at our venue.

When you place an order a booking:

PIZZARO collects information such as:

  • name
  • mobile no.
  • telephone number
  • home or work address
  • billing information
  • dietary preferences
  • marketing preferences (whether you opt-in or opt-out)

When you dine at PIZZARO:

  • marketing responses (whereever applicable)
  • survey responses
  • current and past restaurant reservation details

When you access our sites:

There is “Device Information” about your computer hardware and software that is automatically collected by PIZZARO. This information can include:

  • device type (e.g. mobile, computer, laptop, tablet)
  • cookies
  • operating system
  • IP address
  • browser type
  • browser information (e.g., type, language, and history)
  • domain names
  • access times
  • settings
  • referring website addresses
  • other data about your device to provide the services as otherwise described in this policy.

Location information:

If you use our website, we may receive your generic location (such as city or neighbourhood).

Careers:

You may submit your CV if you’re interested in working with us. This information may include:

  • personal details
  • employment details
  • education
  • salary history
  • other relevant details

We will use this information to assess your application. We may also keep it in our records for future reference.

How is your information used?

Our use of your personal data will always have a lawful basis, either because it is necessary to complete a booking, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests.

We require the information outlined in the previous section to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • Improve our products and services.
  • Send marketing communications if you have opted in to receive them.
  • We may use the information to customize the website according to your interests.

Who has access to your information?

We will not sell, distribute, or lease your personal information to third parties.

How and where do we store data?

We store your data securely in our on-premise and cloud servers.

Profiling

We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively.

Your choices

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not pass your details to any third parties for marketing purposes unless you have expressly permitted us to.

Security

Data security is very important to us, and to protect your data we have taken suitable measures to safeguard and secure data collected through our Site.

Use of ‘cookies’

Like many other websites, we use cookies. We use them to help you personalise your online experience.

A cookie is a text file that is placed on your hard disk by a web page server which allows the website to recognisz you when you visit. Cookies only collect data about browsing actions and patterns, and do not identify you as an individual.

Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

Changes to this statement

PIZZARO will occasionally update this Privacy Policy to reflect company and customer feedback. PIZZARO encourages you to periodically review this statement to be informed of how PIZZARO is protecting your information.

Contact Information

PIZZARO welcomes your comments regarding this Privacy Policy. If you believe that PIZZARO has not adhered to this Privacy Policy, please contact PIZZARO at admin@q-gourmet.com. We will aim to use commercially reasonable efforts to promptly determine and remedy the problem.